Enable MFA using a passkey

Learn how to use a passkey to secure your account and information with MFA.

Multifactor authentication (MFA) is the recommended security option to protect accounts. It requires the user to provide two or more verification factors to gain access to the Coupa Supplier Portal (CSP).

For more information see Manage Multifactor Authentication in the CSP.

Passkeys are login tools to sign in to an account. The passkey is tied either to a device or browser that only you have access to. You can only use one passkey per user.

To configure MFA in the CSP using a passkey:

  1. Go to the Account Settings page.
    You can reach this page by selecting your profile name on the top-right corner of the window, and selecting the Account Settings option.
    Figure 1. How to access the Account Settings page
  2. Select the Security & Multi Factor Authentication tab.
    The Security & Multi Factor Authentication can be found on the left navigation bar.
    Figure 2. Security & Multi-Factor Authentication page
    The "My Account Security & Multi-Factor Authentication" page in the Coupa Supplier Portal . The left sidebar highlights the active "Security & Multi-Factor Authentication" link in orange. The main pane displays the "Multi-Factor Authentication" configuration, starting with two radio buttons where "For Payment Changes (Required for changing Legal Entity or Remit-to)" is selected. Below this, three option cards are listed: "Via Authenticator App", "Via Passkey" (marked as default with a blue checkmark and a selected radio button), and "By Alternative Email". At the bottom of the page, two buttons read "Show Recovery Codes" and "Regenerate Recovery Codes".
  3. Select the blue circle next to the Passkey option and follow the instructions that appear on the next screen.
  4. Warning:

    Print your backup codes or email them to yourself before you click OK. If you ever lose your device, you need these to regain access to your CSP account.

    Print your backup codes or email them to yourself.

After configuring MFA for the first time, you can log in to the CSP using the same passkey, and select the option to remember your browser to avoid having to enter it unnecessarily.

For more information see Sign in to the CSP using MFA.