Programs for You
Improve your experience in Coupa with additional services created specifically for suppliers.
Need more help to grow your business with Coupa clients?
Add-ons for suppliers in Coupa
An add-on is a value-creating product or service that you can begin to use or express interest in using, for example, Coupa Advantage, Coupa Static Discounting, or invoice financing.
As a CSP admin, you can access information about all the available add-ons, let Coupa know if you are interested in these services, and you can update your supplier profile or set your early payment discount terms, all from a single page.
Coupa add-ons are free.
When you select the Add-ons tab, you can see the different add-ons organized by category. You can collapse/expand each category by clicking on the arrow icons.
Selecting a box (icon and text) directs you to the relevant pages to find more information about the add-ons described in the following page:
| Add-on | Description |
|---|---|
| Increase Sales | |
| Coupa Advantage |
Pre-negotiate pricing of your goods or services you can offer to any Coupa buyer, as a trusted supplier for the Coupa Community, have access to premium settings in the CSP, get premium support among other benefits. For more information, see Coupa Advantage. |
| Lower Costs | |
| One-Click Savings |
Start saving today! Explore deals for your company, exclusive to the Coupa Community. You can learn about the Coupa Cares program, explore savings opportunities with Coupa Advantage suppliers. |
| Business Spend Management |
Learn more about using the Coupa platform to better manage your own spend. Learn more about the benefits of becoming a Coupa customer: reach out to our team! |
| Improve Cash Flow | |
| Early Payment Discounts |
Get access to cash earlier by directly offering early pay discounts to Coupa buyers. You can set your preferred early payment discount terms by clicking on the Update Static Discounting Preferences button, which takes you to the page. |
Introduction to Supplier Offerings
The Supplier Offerings team provides optional paid subscription services to suppliers who are looking for enhanced marketing, feature or support functionality in the Coupa Supplier Portal (CSP).
While the Supplier Portal remains a free tool for our suppliers, our Supplier Offerings team is dedicated to providing additional value through free and paid services.
The Supplier Offerings team communicates potential offerings with suppliers who use the Supplier Portal and who show interest in any of our offerings. Suppliers can opt-in or opt-out of these communications at any time.
If you have any questions about our communications or would like to get in contact with our team, reach out to us at verified@coupa.com.
Find more information about our subscription offerings below and let us know if you have any other questions.
Coupa Verified
Coupa Verified is an optional, premium subscription for suppliers using the Coupa Supplier Portal (CSP) that boosts your visibility, credibility and trust with buyers.
What is Coupa Verified?
Verified is a subscription-based marketing program designed to boost your business's visibility among Coupa customers. Once your business is Verified, you will appear at the top of search results, accompanied by a blue badge that highlights your verification status. This badge can also be used in your marketing materials, such as on your website and sales collateral to improve your credibility.
Fequently asked questions about Verified
- What are the benefits of Verified?
- The Verified subscription empowers supplier businesses to enhance their trusted brand within the Coupa community and drive growth. Undergoing this verification process increases your businesses data quality confidence score and results in your business appearing higher in supplier searches. This priority ranking not only highlights Coupa's increased confidence in your business but also helps attract more clients and opportunities.
- Higher search ranking in the Coupa Supplier directory, making you more discoverable to buyers.
- Enhanced trust and readiness by letting customers know your business data is verified and authentic.
- Affordable visibility making it an accessible option for many smaller suppliers looking to stand out to Coupa buyers.
- What type of supplier does the Verified subscription benefit?
- Verified benefits every supplier within the Coupa Supplier Portal that is looking to sustain or grow their transaction volume. The blue checkmark of verification will give customers the piece of mind to transact with those suppliers that have a high data quality confidence. Small to medium-sized businesses, in particular, have experienced significant advantages and gained enhanced visibility among Coupa customers.
- What is the verification process?
- After you've purchased Verified, our team will review your profile to make sure you have completed the required fields. Please ensure that you have these fields filled out:
-
Logo (the smaller profile photo & not the large header photo or the primary contact photo)
-
About
-
PO Email
-
Tax ID
-
Commodities
-
Products and Services Categories
-
Areas Served
-
Primary Contact
-
Primary Address
-
- Does Verified have any limitations?
- This subscription is available in specific countries only. If you try and purchase the Verified subscription outside of these regions, you’ll see a ‘User not Allowed’ error message. We apologize for the inconvenience. Please reach out to our team at verified@coupa.com to see if your region has been approved.
- What is the price of the Verified subscription?
- Verified is currently offered at $549 USD annually.
- How can I purchase Verified?
- You can purchase Verified a few different ways:
Sign in to your Supplier Portal account :
Navigate to and follow the prompts.
Select the Verified rotating banner within the Supplier Portal (located on the home page, profile page and sourcing page).
Purchase directly from this link.
Purchase on supplier.coupa.com under the Verified tab or the Pricing tab.
Email our team at verified@coupa.com to set up time with a sales representative or purchase.
- After I purchase Verified, what are my renewal, cancellation or refund options?
- Verified is an annual subscription that automatically renews. To update your payment information before renewal, please email us at verified@coupa.com and we’ll provide you with a secure link. You will receive reminder emails before the renewal date, ensuring you're informed about the upcoming automatic renewal. You can cancel your subscription at any time after purchase. Cancellations made after the first 30 days will be eligible for a prorated refund. For a full refund, please contact us within the first 30 days of your purchase. Refunds may take 7-10 business days to process and reflect in your account.
- Do I need Coupa Verified to do business on the CSP?
- No - a free, standard CSP account allows unlimited customer connections and transactions. However, Verified suppliers benefit from higher search rankings.
- Who sees the Verified badge?
- When prospective Coupa customers search your business, a blue Verified badge is displayed - helping to build trust and attract attention. Verified profiles rank higher due to a better data quality confidence score.
- Does the Verified subscription automatically renew?
- Yes, Verified is an annual subscription with an automatic renewal. You will receive three reminder messages prior to renewal.
If you have any other questions or would like to speak with a sales representative prior to purchasing, please reach out to us at verified@coupa.com. We’re happy to help!
How to become Verified?
- Log into your CSP account.
- Open your Business Profile and click on the ‘Subscriptions’ subtab.
- Complete the required fields and click ‘Next’.
- Enter valid payment information to purchase the annual subscription.
- Upload one of the following to prove your business identity:
- Bank confirmation letter
- Voided check
- Business license
- Ensure your profile is complete and that the following fields are filled out:
- Logo
- About
- PO Email
- Tax ID
- Commodities
- Products and Services Categories
- Areas Served
- Primary Contact
- Primary Address
- Coupa will review your submission and process your verification. This process can take up to 5 business days.
If you need assistance along the way, please reach out to our team or check out our Supplier Offerings FAQ.
If you haven’t uploaded your Proof of Identity or filled out the required fields, you’ll see an alert banner stating that action is required. Please reach out to our team at verified@coupa.com for any assistance completing your profile.
Premium Support in the CSP
Premium Support offers suppliers additional levels of support in addition to the free live chat support offered in the Supplier Portal.
- What is Premium Support?
- Premium Support offers suppliers additional levels of support in addition to the free live chat support offered in the Supplier Portal. Premium Support is offered in English only, via Zoom to purchasers. Depending on the level of support you choose, you will have a set number of hours allocated for use throughout your one-year subscription.
- What are the benefits of Premium Support?
- Premium Support offers several benefits, including:
-
Faster issue resolution
-
Enhanced assistance for technical issues
-
Tailored solutions that address your specific needs
-
- What type of supplier does Premium Support benefit?
- Premium Support benefits all suppliers within the Supplier Portal. There are 3 levels of Premium Support, designed to fit all of our supplier's needs.
- What are the levels of Premium Support?
-
-
Essential Support: offers 6 hours of support annually. Excludes cXML, SFTP & Punchout catalog assistance.
Level 1 support is offered at $499 USD/year.
-
Growth Support: offers 12 hours of support annually. Level 2 includes troubleshooting of existing cXML, SFTP & Punchout catalog connections. Advanced subscription product assistance also included.
Level 2 is offered at $1,499 USD/year.
-
Strategic Support: includes 240 hours of support annually. Troubleshooting of existing customer connections and providing guidance on new connection configurations across cXML, SFTP, Punchout Catalogs is included. Additionally, users will have access to a dedicated Account Manager and support for account management activities (e.g., list of accounts, account merge requests, supplier admin update requests, and account disable requests).
Strategic Support is offered at $50,000 USD/year.
Figure 1. Support tiers for CSP users -
- What if our team can't help you with issue resolution? / What if our team can't resolve the issue on the call?
- If our team is unable to resolve your issue on a call, you can expect a follow up time within our standard SLA window of 48 hours. Level 3 contains specific SLAs based on issue type. Level 3 SLAs will be discussed prior to purchase.
- Is the chat support function still free?
- Yes, our live chat support is available free of charge to all suppliers. Our team of agents is here to assist you around the clock through the Supplier Portal. If you prefer email support, you can reach us at supplier@coupa.com .
- Does Premium Support have any limitations?
- Our support team is at your service year-round, ensuring you get the assistance you need with 24/5 Zoom support in English only. Premium support is available in specific countries only. Please reach out to our team at supplier@coupa.com to see if your region has been approved. Support turnaround times may be limited throughout globally recognized Holiday periods. *Please note you are limited to the number of allocated support hours within your purchased level. Depending on the level of Premium Support purchased, there may be limitations to the topics covered. You can review exclusions in the ‘What are the levels of Premium Support?’ section.
- How can I purchase Premium Support?
- You can purchase Premium Support a few different ways:
Sign in to your Supplier Portal account :
Navigate to and follow the prompts.
Select the Premium Support rotating banner within the Supplier Portal (located on the home page, profile page and sourcing page).
Purchase on supplier.coupa.com under the Premium Support tab or the Pricing tab.
Email our team at verified@coupa.com to set up time with a sales representative or purchase.
- After I purchase Premium Support, what are my renewal, cancellation or refund options?
- The Premium Support subscription is an annual service that automatically renews. If
you need to update your payment information before renewal, please email us
at verified@coupa.com, and we'll provide you with a secure link. You will receive reminder emails prior to your renewal date to keep you informed about the upcoming automatic renewal. You can cancel your subscription at any time after purchase. Cancellations made after the first 30 days or after using allocated hours will be eligible for a prorated refund. For a full refund, please contact us within the first 30 days of your purchase. To be eligible for a full refund within the first 30 days, you also must not have used any of your allocated hours. Prorated refunds will be offered to people who have used any allotment of their allocated hours. Refunds may take 7-10 business days to process and appear in your account. If you need to purchase additional hours throughout the course of your one year subscription, please reach out to our team.
Coupa Advanced
Coupa Advanced is an optional, premium subscription for suppliers using the Coupa Supplier Portal (CSP), designed to enhance your efficiency, streamline communication with buyers, and unlock powerful tools not available in the standard portal.
- What is Advanced?
- Advanced is our first feature based subscription designed to help you generate more revenue, get paid faster and transact more efficiently in the Supplier Portal. The current Advanced subscription comes with five additional product features largely focused on the way you invoice with your customers.
- What product features come with the Advanced subscription?
-
An integration with your company's Single Sign-On (SSO) in the Coupa Supplier Portal, allowing for simplified login and access management. To set this up, you'll need to be an account Admin.
-
An 'All' view in your invoices tab that allows you to view all of your invoices across customers in one streamlined view. You can apply different filters to this view, such as a filter that shows you all of your unpaid invoices across customers, and save for convenience.
-
Based on supplier feedback, we've also added an export ability to the 'All' view and any applied filters.
-
-
Automated weekly reports that are sent to your email at the end of each week with invoices in the open or unpaid status.
-
Personal reminders sent to your customers with past due invoices at the end of each week, reminding them to pay.
-
A one-direction sync with your Quickbooks Online or Netsuite Online accounting solutions that send invoices from Coupa to your accounting solution. We're working on expanding the available integrations and establishing bi-directional syncs for data flow.
-
- Are there any limitations on these features?
- Weekly reports are currently limited to 10 customers at a time. Invoice reminders will only send on invoices with associated payment terms and invoice exports are currently limited to 10,000 invoices per file. This subscription is available in specific countries only. Please reach out to our team at verified@coupa.com, to see if your region has been approved. If you try and purchase the Advanced subscription outside of these regions, you'll see a 'User not Allowed' error message. We apologize for the inconvenience.
- What type of supplier does the Advanced subscription benefit?
- While Advanced is available to any supplier, we believe that the Advanced subscription is most beneficial to our medium to large suppliers with more than 5 connected customers within Coupa. These medium to large suppliers will get the greatest benefit from the above mentioned features. However, if you're a small business that believes you'd benefit from the features listed above, we encourage you to purchase the Advanced subscription.
- What is the future of the Advanced subscription?
- As mentioned in the beginning of this section, the goal with the Advanced subscription is to help you generate more revenue, get paid faster and transact more efficiently in the Supplier Portal. We've received some great feedback from suppliers on what product features would be beneficial and fall within these categories. Some of the proposed enhancements include:
-
Streamline the customer connection process making it easier for you to onboard with a new customer, storing some of your pre-filled data and creating common forms amongst customers.
-
Invoice Smash - automatically generate an electronic invoice record in the Supplier Portal from a PDF.
-
Better Reporting - create benchmark reports that focus on your businesses efficiency and effectiveness. Give you insights on how your transaction characteristics compare to peers in your industry, give you additional market and category insights, flag common issues with your businesses POs, tell you buyer behavior in your industry, etc.
We are committed to developing this subscription to best serve your needs. If you have suggestions on how the Advanced subscription could better support your business, please reach out to us at verified@coupa.com. We'd love to hear from you!
-
- What is the price of the Advanced subscription?
- Advanced is currently offered at $4,800 USD annually.
- How can I purchase Advanced?
- You can purchase Advanced a few different ways:
Sign in to your Supplier Portal account :
Navigate to and follow the prompts.
Select the Advanced rotating banner within the Supplier Portal (located on the home page, profile page and sourcing page).
Purchase directly from this link.
Purchase on supplier.coupa.com under the Advanced tab or the Pricing tab.
Email our team at verified@coupa.com to set up time with a sales representative or purchase.
- After I purchase Advanced, what are my renewal, cancellation or refund options?
- The Advanced subscription is an annual subscription that automatically renews. If you need to update your payment information before renewal, please email us at verified@coupa.com, and we'll provide you with a secure link. You will receive reminder emails prior to your renewal date to keep you informed about the upcoming automatic renewal. You can cancel your subscription at any time after purchase. Cancellations made after the first 30 days will be eligible for a prorated refund. For a full refund, please contact us within the first 30 days of your purchase. Refunds may take 7-10 business days to process and appear in your account.
Why choose Coupa Advanced?
Here’s what’s available to our Advanced suppliers:
- Invoicing All Customers view (strategic view): Access and filter all your invoices across buyers in one place, based on invoicing data from six months prior to your Advanced subscription sign-up date. You can also export the data table in CSV format for easier reporting. For more information, see View and Manage Invoices.
- Payments All Customers view (strategic view): Access and filter all your payment data across all your Coupa Pay buyers for Invoice Payments and PO Payments, based on payments data from six months prior to your Advanced subscription sign-up date. You can also export the data tables in CSV format for easier reporting. For more information, see View and Manage Payments.
- Transaction Dashboard: In the Invoices & Purchase Orders section, you have actionable insights into Disputed Invoices and can activate a PO Created chart to view PO creation over a selected time frame. The Receivables section has financial metrics with a near-real-time overview of cash flows and payment trends from all approved invoices across all your Coupa buyers, including buyers that do not use Coupa Pay. The dashboard integrates payments data from six months prior to your Advanced subscription sign-up date. For more information, see Dashboards in the CSP.
- Single Sign-On (SSO) Integration: Integrate your company’s SSO with the Coupa Supplier Portal for simplified login and access management. To set this up, you’ll need to be an account Admin. For more information, see Single Sign-On (SSO) Integration.
- QuickBooks Online & NetSuite Integration: Seamlessly sync your invoices by connecting your Coupa account with QuickBooks Online or NetSuite. For more information, see Integrate with QuickBooks Online and NetSuite.
- Coupa Supplier Portal REST API: Integrate Coupa Supplier Portal data with third-party systems. The API allows you to retrieve all invoices in the CSP and retrieve data for a single CSP invoice. For more information, see Coupa Supplier Portal REST API.
- InvoiceSmash AI extraction tool for suppliers: Upload invoices that are not backed by a purchase order (PO) as PDF files and let AI tools extract the information for you. For more information, see InvoiceSmash AI for Suppliers.
- Invoice Auto-Reminders: The CSP will automatically send reminder emails to your buyers for any unpaid invoices, 3 days after the due date.
- Scheduled Weekly Reports: Choose the buyer(s) you’d like to receive invoice summary reports for and have them delivered to your inbox weekly.
- Exclusive Supplier Community Access: Connect with other suppliers, get product insights from Coupa experts, ask questions and more! If you’re an Admin, you’ll find the Supplier Community under the More…tab.
Try Coupa Advanced free for 30 days - no commitment required.
How do I start the Coupa Advanced free trial?
Follow the next steps to start your trial:
- Go to and click the Start Now button on the Sign up for your 30-day trial today! banner, or
- Click the Start Free Trial button on the banner on one of these CSP pages:
- Transaction Dashboard
After registration, you’ll receive an email titled “Coupa Advanced Trial Enabled” with details about your renewal. Your subscription will auto-renew unless canceled before the trial ends.
Trial availability is limited to qualifying suppliers. If you don’t see the trial option, please contact verified@coupa.com .
Purchase or manage your subscription
You can subscribe any time, with or without using the free trial. To purchase:
- Go to one of the following CSP pages and click Purchase Coupa Advanced:
- Invoices
- Transaction Dashboard, or
- Go to and click Purchase Coupa Advanced, or
- Go to and click Purchase Coupa Advanced.
- Once subscribed, configure your new features, such as connecting accounting software or selecting buyers for reports, under the relevant setup menus. Some features are enabled automatically; others may require manual setup.
Admin permissions may be required to purchase, modify or cancel your Advanced subscription.
Join the supplier community
To join the Supplier Community, follow the next steps:
- Select the More… tab in the CSP.
- Select the Community option.
- Click Join the Coupa Supplier Community. If you’re using the trial version or haven’t subscribed yet, you’ll also see the Purchase Coupa Advanced button here.
Need help?
For questions about your Advanced subscription or to learn more, contact us at verified@coupa.com.