A specific request for a service or a technical trigger used to pull or push data between software systems.
call-out price
The total cost for all items displayed to the supplier at the current step of a clock auction.
candidate
Individual submitted for consideration for a requisition.
candidate supplier
A supplier being considered for a project who has not yet been awarded an engagement.
canvas
The visual workspace where admins design workflows by adding, removing, or modifying different components.
capacity constraint
A limitation placed on the amount of product that can be produced, stored, or moved through a specific part of the network.
capital expenditure
A cost type selection available when creating an initiative, representing capital expenditures.
CapEx
capital investment cost
A cost associated with expanding the capacity of a site or work center, often modeled as a step cost.
cart
A temporary collection of items and services a user intends to purchase, which becomes a requisition upon submission.
cash accounting scheme
A tax rule where VAT is recorded and becomes due when payment is received or made, rather than when the invoice is issued.
cash advance
A request for funds to cover business trips or events that require the flexibility of cash transactions.
cash constraint
A rejection reason used when an early payment request cannot be approved due to insufficient available funding.
cash flow
The net amount of cash and cash-equivalents being transferred into and out of a business.
Cassi
A self-hosted generative AI assistant that helps users consolidate answers, summarize content, and define strategic goals based on selected levers.
catalog
A collection of a supplier's items or services integrated into a customer's procurement system, either by hosting the files directly or linking to an ecommerce site, to make the offerings easily searchable and purchasable.
catch weight
A variable weight of a product, typically food, where the actual received weight may differ slightly from the ordered unit weight.
categorization
The organization and grouping of items, transactions, or data into specific categories or classes based on their characteristics, attributes, or purpose.
category
A strategic grouping used to track spend, sourcing data, contracts, and supplier management to maximize savings and efficiency.
causal
An explanatory variable used in forecasting, such as price or weather.
certificate
An attachment to a supplier record.
certificate of analysis
A document provided by a supplier during the inspection process to verify the composition or quality of materials.
COA
certificate of compliance
A document uploaded by a supplier to certify that the goods meet the required standards and specifications.
COC
change in demand
The difference in supply requirements from the last time a supplier responded.
change order request
A record generated and routed for approval when a buyer accepts a supplier's proposed item substitution.
chapter formula
A calculation method defined in evaluation sets to determine the score for a specific chapter.
charge date
The specific date a transaction occurred, used to populate the expense line date for Amex integrations.
charge holding account
A designated account where virtual card charges are temporarily stored until they are matched to an invoice or purchase order.
charge number
a code used to allocate costs for a contingent worker's time or expenses.
charge total
The actual amount charged to a virtual card account number by a merchant or supplier.
chart of accounts
A complete, structured listing of all financial accounts in the general ledger, used to organize and report on financial transactions.
COA
chatbot
A software application that utilizes artificial intelligence and natural language processing to interpret and respond to user queries or commands in a conversational manner.
check starting number
The specific number assigned to the first check in a sequence for a company financial account to ensure correct sequential numbering.
child
A hierarchical relationship where the parent record controls, contains, or serves as the template for one or more child records.
cipher suite
Algorithms used to secure network connections via Transport Layer Security, ensuring that external systems connect to the platform securely.
classification
The process of categorizing data into predefined classes or categories based on its features.
clause
A specific, self-contained section or provision within a legal agreement that addresses a particular subject, right, or obligation.
clause library
A repository used to create, edit, and manage standard legal clauses for use in contract templates.
clearance model
An e-invoicing compliance model where invoices must be validated and authorized by a government tax authority before being issued to the buyer.
clock auction
A dynamic event type encompassing Dutch and Japanese auctions where the price changes over time intervals.
clustering
The task of grouping a set of data points or objects into clusters based on the inherent patterns and similarities within the data.
codeshare
A flight booked with one airline but operated by a different partner airline.
collaborative editing
The simultaneous digital markup and revision of a contract by various internal or external parties to ensure version control and speed.
combine lines
A billing configuration that enables processing an invoice as a single summary line rather than multiple itemized entries.
comma-separated value
A simple file format used to store tabular data in plain text, commonly used for data imports and exports.
CSV
Commerce eXtensible Markup Language
A standard framework used for the electronic exchange of business documents between applications.
cXML
commodity
A hierarchical structure used to group items and services to provide visibility into spend, guide users to preferred suppliers, and automate billing account assignment.
Community Exchange
A collaborative platform within the Coupa ecosystem that enables customers to share best practices, exchange standardized business data, and leverage collective insights to optimize their spend management and procurement processes.
CX
Community Matchmaker
A peer networking tool that identifies and introduces buyers to community members with relevant experience in sourcing specific commodities.
community non-compliant average
A benchmark metric on the dashboard showing the average percentage of non-compliant spend across all community members.
community risk score
A metric determined based on aggregated performance-based metrics across the platform community.
Community.ai
A part of Coupa's platform that provides AI-powered data insights to help buyers identify where they can achieve better pricing, improve supplier selection, and process purchases more efficiently.
company address
A centralized location record configured by administrators used to standardize shipping and billing information across the organization.
company calendar
A company's working days, weekends, and holidays, used to accurately calculate timeframes for approval escalations.
company financial account
A system record representing a buyer's bank account or credit line used to fund payments.
CFA
company payment account
The internal financial account used by a buying organization to fund payments to its suppliers.
CPA
company preferred
A visual tag displayed on travel search results to indicate a negotiated rate or preferred vendor.
compare versions
A side-by-side analysis engine that highlights specific differences and redlines between two selected iterations of a contract.
competitive chart
A visual graph in the responses page showing the history of bids over time during an auction.
compliance
The state of adhering to established laws, regulations, internal policies, and contractual obligations.
compliance attestation
A program type ensuring a supplier conforms to requirements, typically returning a pass or fail result.
Compliance-as-a-Service
A solution that ensures invoices meet specific country regulations by managing content requirements, digital signatures, and tax authority clearance.
CaaS
compliant
An action, state, or entity that adheres to established rules, regulations, policies, or standards.
compliant archive
A secure, electronic document repository used to store invoices and purchase orders to ensure compliance with global tax and accounting regulations.
compliant invoice
The process of issuing and receiving invoices that adhere to the specific tax and commercial laws of the country of origin and destination.
components panel
The menu located in the editor where admins select the elements they want to drag and drop onto the workflow canvas.
composite document number
A custom identifier generated from the date and account number when an invoice number cannot be found.
composite score
A calculated value used in scenario ranking to compare different scenarios based on the weighted performance of key performance indicators against reference values.
compound interest rate
The interest calculated on the initial principal of a deposit or loan, which also includes all of the accumulated interest from previous periods.
configurable PIN passcode
A security restriction requiring a numeric code to unlock the application after a specific period of inactivity.
confirmation inbox
A centralized location that uses AI to process and summarize supplier email responses and PDF attachments for orders.
confirmation level
The reconciliation framework that determines whether a supplier must approve a purchase order at the header level or the line level.
connection
A link that enables apps to access data stored in the platform, such as models and databases.
connection request
An invitation sent to link a supplier account with a customer account to enable electronic transactions.
consigned inventory
A model where suppliers place items into buyer warehouses but payment is only issued when the items are consumed.
constant
A user-defined value set to be used as a single fixed parameter for all entities in a project.
consumption
The usage of consigned inventory items by the buyer, which triggers the obligation to pay the supplier.
container
An expandable and collapsible component used to organize complex workflows by grouping related components together on the canvas.
content
The data, information, and media that is used to train, test, and deploy artificial intelligence models.
content group
A collection of users grouped together to control access to specific content, such as contracts or forms.
content validation
A presentation template mode that checks supplier-submitted data for mandatory fields without generating a legal tax document on their behalf.
context sensitivity
A dynamic data interaction model that enables widgets to automatically filter and update displayed information based on selections made in other components.
contingent worker
A non-employee worker engaged for a specific period.
CW
contract
A binding legal agreement with a supplier that defines pricing, terms, and conditions for items or services.
contract extension
The process of adding time or budget to an existing contingent worker's assignment.
contract hierarchy
A structure that links contracts in parent and child relations or creates supplier hierarchies.
contract presentation
The generation framework that dynamically renders and displays a document to a user or counterparty based on pre-defined rules and data.
contract rate
A pre-negotiated price for a service or resource defined in a legal agreement that can be selected during requisition.
contract template
A pre-formatted document with dynamic fields used to generate standard contractual agreements.
controller
A component of a system permission that typically refers to a specific URL or functional area of the platform, paired with an action.
conversational AI
The technology that enables machines to understand, process, and respond to human language in a way that mimics a natural conversation.
corporate card integration
A direct connection that receives a data feed of charges from a bank or card provider to automatically create expense lines.
corporate social responsibility
A score type that can be imported to evaluate a supplier's ethical and social performance.
CSR
corrective invoice
A new document issued by a supplier to replace a disputed invoice after the original has been cancelled.
cost
The financial metric that identifies the specific amount of money spent or required to acquire, produce, or maintain an item or service.
cost avoidance
A metric used to track soft savings or the overall financial impact of an award decision beyond direct price reductions.
cost band
A cost lookup structure based on ranges and sizes defined in steps.
cost driver
An element that directly influences procurement decisions and budgetary considerations, such as commodities and currency exchange rates.
cost element
A specific component defined within a total cost formula.
cost formula
A mathematical expression defined for an item type that calculates the total bid cost used for evaluation.
cost reduction
A financial savings metric entered in an initiative to track direct savings, calculated as a percentage of baseline.
CR
cost to serve
An analysis identifying the total cost to serve a customer at a product and location level.
could have achieved savings
A metric estimating potential savings if all approved invoices were discounted based on the average earned discount rate.
counterparty
The legal name of the external entity or supplier involved in the contract.
Coupa Advanced
A subscription program providing suppliers with automation tools, integration capabilities, and consolidated invoice views.
Coupa Advantage
A program that leverages collective buying power to provide pre-negotiated discounts and savings to platform users.
CA
Coupa Card
A virtual payment solution integrated into the platform that supports standard virtual card use cases and tap-to-pay via mobile wallets.
Coupa Cares
The Coupa social responsibility program that empowers employees and partners to drive positive social and environmental impact through paid volunteer time, donation matching, and strategic partnerships with global non-profits.
Coupa Community
An interactive online platform where customers, partners, and experts collaborate to share best practices, solve technical challenges, and influence the future of Coupa’s spend management software.
Coupa Contracts for Word
An add-in that allows users to edit templates and contracts directly within Microsoft Word and sync changes to the platform.
Coupa CW identifier
A unique eight-digit number derived from a worker's social security number and birth date.
Coupa internal number
A unique identifier assigned to a master item to distinguish it from other items and manage updates.
CIN
Coupa Navi
A generative AI solution that provides real-time support, answers procurement questions, and guides users through workflows using conversational AI agents.
Navi
Coupa Navi Agent Studio
A development environment that enables users to discover and build specialized AI agents for specific business processes.
Coupa Open Buy
A unified search engine that consolidates supplier punchout items and hosted catalog items into a single interface for simplified procurement.
Coupa Storefront
An instance configuration where Coupa acts as a punchout site for an ERP to process approvals and create purchase orders externally.
Coupa supplier internal number
A unique identifier assigned to a supplier item to manage supplier-specific details like pricing and part numbers.
CSIN
Coupa Supplier Portal
A free tool for suppliers to manage orders, create catalogs, and submit invoices to their customers.
CSP
Coupa Verified Supplier
A designation for suppliers who have undergone identity and readiness verification, indicated by a badge in search results.
Coupa Wallet
A digital storage area where users can forward receipts and travel confirmations for automatic data extraction.
Coupa-validated compliance
A compliance model where Coupa generates the legal invoice on behalf of the supplier and clears it with tax authorities if applicable.
coverage
The duration of time that current inventory levels can satisfy demand, calculated based on lead times and service times.
credit note
A document issued by a supplier to correct a previous invoice, usually resulting in a negative balance or reduction in the amount due.
credit spread
A value represented in basis points for periods ranging from 12 months to 10 years, used for valuation and risk management.
Creditsafe
The third-party provider that powers the financial score by measuring the likelihood of bankruptcy.
critical gate
A specialized category where if the rating is below minimum, the whole evaluation fails.
cross-border transaction
A trade activity occurring between entities in different countries, which affects how tax jurisdictions and rules are applied.
currencies and exchange rates
The system for managing multiple currencies and the conversion rates used in transactions.
currency
The various forms of money enabled in the system that can be selected on requisitions, invoices, and expense reports and which determine how reporting is handled for a Chart of Accounts.
custom enrichment rule
A user-defined condition used to automatically default values for fields like requester or contract.
custom field
A user-defined field created to capture additional information.
custom footer
A customized footer area of the user interface.
custom mapping rule
A definition that routes specific extracted data to a designated destination field or custom field.
custom object
A user-defined data structure for tracking information unique to a company's business processes.
custom role
A user-defined set of permissions and access rights that can be tailored to match the specific responsibilities of an individual or a department.
customer account number
A buyer's unique identified that allows suppliers to track the buyer's account details for reconciliation.
CAN
customer demand
A record of product requests for customers that must be met.
customer-supported alternate browser login
An authentication through specific company-controlled custom browsers like Microsoft Edge.
customs declaration number
A reference number required on invoices for imported goods to prove that duties have been declared to customs authorities.
CW number
A unique identifier assigned to a contingent worker in the system.
cycle count
A manual verification process where the warehouse and shelf are reviewed to determine the actual available quantity of items.
cycle stock
The inventory held to satisfy demand during the time between replenishment orders.
cycle time
The average time spent on each status of the contract lifecycle from creation to completion.