Document completed work on each line

Order lines from the PO are listed so you can enter the details of what you've delivered against each line. Each line on the service sheet includes the following information taken directly from the PO:

  • PO line - Click the link to open the specific PO.
  • Due Date - The end date in the purchase order (if applicable).
  • Supplier contact email - Email address of the supplier contact for this order.
  • PO line total - Total amount of the order line, if applicable.
  • Custom fields - You may see additional fields, if configured by the customer.

For lines whose type is Resource, you can also see the following information for each service sheet line:

  • Weeks - How many weeks' worth of work have been entered on the service sheet line you are viewing. Point your mouse at the number to see details about the weeks submitted.
  • Hours (or other units of measure) - How many hours (or days, or boxes, or other UOM) have been entered on the service sheet line you are viewing.
  • Amount - The current value, and currency, of the service sheet line you are viewing, based on the hours worked.

On Amount and Quantity-based lines you can enter a Completion Date (which can be the current day, or a date in the past) allowing the customer to track when order lines are on-time or late. You can also include attachments (files, URLs, or text) to provide backup documentation for the customer.

Note:

Service Sheets follow the general rules for attachment sizes, and prohibited file types, as outlined in the article, Supported File Types and Sizes.

You can delete an order line from a draft Service Sheet that contains multiple lines. When editing a service sheet, click the three dots next to the total line amount and select Delete. After you delete a service sheet line:

  • The total amount of the service sheet is updated to reflect the deleted line.
  • The remaining service sheet lines are re-numbered so they remain in sequential order. For example, if you had three lines and you deleted line two, line three becomes line two.
Note: Notes

You cannot delete the last line remaining on a draft service sheet, and you cannot delete lines from service sheets that have already been submitted or approved.

On Resource-based lines you can enter a timesheet with the work completed for each day. By default, you can enter a total of 24 hours per day for a specific worker on a service sheet (across one or more assignments). Contact your Coupa rep if you'd like to change the maximum daily hours per worker (must be between 1-24).

The Completion Date field is disabled on Resource-based lines, however the last date where you enter a quantity of work (for example, hours) that is greater than 0 is considered the completion date, for purposes of tracking whether the order line is on-time or late.

You can enter work (or hours) for one week at a time. The weekly period you are viewing is listed above the timesheet. Click the arrows to go forward or back one week at a time and enter hours for those weeks. By default each work week begins on Sunday. If the Order line type is Resource (Amount) then you can select the appropriate rate type, if there are multiple rates (for example: standard, overtime, holiday, etc.) If the Order line type is Resource (Quantity) then only a single price is available in the Rate field.