Option 2: Enable MFA using a text message (SMS)

If you want to receive text message (SMS) notifications or verification codes, you must enter and validate your phone number under My Account > Notification Preferences.

This feature is only available for validated regions.

To enable MFA via text message (SMS), follow the next steps:

  1. Go to the Account Settings page. You can reach this page by selecting your profile name on the top-right corner of the window, and selecting the Account Settings option.
  2. Select the Security & Multi Factor Authentication tab on the left navigation bar.
  3. Click the blue circle next to the Via Text Message option: Follow the instructions that appear on the next screen.
  4. Input the phone number where you want to receive the SMS text. A code is sent to your phone as an SMS text message (SMS rates may apply).
  5. Confirm the Recaptcha shown in the modal and select the Send Code button.
  6. Enter the 6-digit verification code sent to your phone in the field next to the third steps shown on screen.
  7. Select the Enable button at the bottom right of the modal.
  8. Save your backup codes or email them to yourself before you delete the message. If you ever lose your device, you need these to regain access to your CSP account.

After successful validation, you receive the verification code in a text message.

Warning:

Print or save your backup codes or email them to yourself before you delete the message. If you ever lose your device, you need these to regain access to your CSP account.