cXML Webform Data

Understand error messages that you may receive on cXML Purchase Orders (PO) Collaboration

cXML PO Collaboration Errors and Resolution

Error: Incorrect Header Check

PO failed: There was an error connecting to the supplier. The problem is most likely in the PO transmission method for supplier.

Error connecting to the supplier

PO failed: 5xx or 4xx error response

Cause and solution for error PO failed: Connection to supplier failed: 400 Bad Request

PO failed: Connection to supplier failed: 400 Bad Request

PO failed: Connection to supplier timed out

Cause and solution for error PO failed: No status element in setup response

PO failed: No status element in setup response

PO failed: No status element in setup response: ok

PO failed: Setup request failed: 4xx Login name is not available

PO failed: the connection request failed. undefined method send_via_cxml for XX (connection timeout)

The following is a process workflow for purchase orders (POs) transmission using cXML.

Send Purchase Orders Using cXML

Punchout failed: Coupa Login

Punchout failed: getaddrinfo: Name or service not known

Punchout failed: No status element in setup response (incorrect file format)

Punchout failed: No status element in setup response (incorrect URL)

Punchout failed: Punchout failed to return a cart

Punchout failed: Setup request failed: 4xx Login name is not available

Punchout Ordering

Use this sample to test your Coupa integration.

Sample cXML Purchase Order with Annotations

Punchout failed: Connection reset by peer - SSL_connect, or SSL_connect returned=1 errno=0 status=SSLv3 read server hello A: sslv3 handshake failure

sslv3 handshake failure

PO failed: the connection request failed. undefined method send_via_cxml for XX (no status returned)

Connection Failed for Undefined Method send_via_cxml

<body><main xmlns:jcm-link-man="http://jorsek.com/content-management/modules/linkmanagement" role="main"><article role="article" id="purchase_orders_and_punchouts_31719--en" aria-labelledby="ariaid-title1">
   <h1 class="title topictitle1" id="ariaid-title1">Purchase Orders and Punchouts</h1>
   
   
   <div class="body conbody"><p class="shortdesc">Use these sample cXML purchase orders to configure integration between Coupa and the supplier.</p></div>
</article></main></body>

cXML Examples

Invoice cXML Transmission Error Codes

Use these sample cXML purchase orders to configure integration between Coupa and the supplier.

Purchase Orders and Punchouts

supplier-documentation/for-suppliers/supplier-integration-resources/cxml-examples/purchase-orders-and-punchouts

for-suppliers/supplier-integration-resources/cxml-examples/purchase-orders-and-punchouts

<body><main xmlns:jcm-link-man="http://jorsek.com/content-management/modules/linkmanagement" role="main"><article role="article" id="topic-tgyi1tti--en" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1">Custom Video 1</h1><div class="body"><p class="shortdesc"></p><div class="div wistia_responsive_padding">
            <div class="div wistia_responsive_wrapper">
                <iframe class="object vidyard_iframe" controls="controls" src="https://play.vidyard.com/JXzd4hDtF8vqJfPbyKWejv.html?" frameborder="0" allowtransparency="true" scrolling="no" allowfullscreen="true" mozallowfullscreen="true" webkitallowfullscreen="true" oallowfullscreen="true" msallowfullscreen="true" width="100%" height="200px"></iframe>
            </div>
        </div></div></article></main></body>

Custom Video 1

<body><main xmlns:jcm-link-man="http://jorsek.com/content-management/modules/linkmanagement" role="main"><article role="article" id="topic-tgyi1tti--en" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1">Custom Video 2</h1><div class="body"><p class="shortdesc"></p><div class="div wistia_responsive_padding">
            <div class="div wistia_responsive_wrapper">
                <iframe class="object vidyard_iframe" controls="controls" src="https://play.vidyard.com/9V8LCSbmkRntkUjCYrbKAK" allowtransparency="true" frameborder="0" scrolling="no" allowfullscreen="true" mozallowfullscreen="true" webkitallowfullscreen="true" oallowfullscreen="true" msallowfullscreen="true" width="100%" height="200px"></iframe>
            </div>
        </div></div></article></main></body>

Custom Video 2

<body><main xmlns:jcm-link-man="http://jorsek.com/content-management/modules/linkmanagement" role="main"><article role="article" id="topic-tgyi1tti--en" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1">Custom Video 3</h1><div class="body"><p class="shortdesc"></p><div class="div wistia_responsive_padding">
            <div class="div wistia_responsive_wrapper">
                <iframe class="object vidyard_iframe" controls="controls" src="https://play.vidyard.com/G9gRSkPDXoPf7qCuhh7kvJ" allowtransparency="true" frameborder="0" scrolling="no" allowfullscreen="true" mozallowfullscreen="true" webkitallowfullscreen="true" oallowfullscreen="true" msallowfullscreen="true" width="100%" height="200px"></iframe>
            </div>
        </div></div></article></main></body>

Custom Video 3

Coupa Documentation

Customers must sign in to see what's new in Coupa with in-depth feature descriptions for our latest releases.

Product Release Notes

Customers must sign in to learn how to administer and use each of the Coupa products.

Product Documentation

Find information on our API and flat file integrations, SSO, and Coupa IP addresses.

Developer Documentation

Browse the information needed to set up and use the Coupa Supplier Portal (CSP).

Supplier Documentation

Use these resources to help you build your integration with Coupa.

Supplier Integration Resources

Everything suppliers need to get up and running, from custom integrations to using the CSP.