Choosing Invoicing Details
Coupa Invoicing removed the Add New functionality from the Choose Invoicing Details dialog in the Invoicing section of the Coupa Supplier Portal (CSP). This change separates your suppliers' permission for creating invoices from those for managing legal entities and payment methods. The change helps prevent the unintended creation of multiple or duplicate payment methods or redundant information during the invoice creation process.
The Invoices permission now only allows creating and managing invoices and when you open the Choose Invoicing Details dialog. You now required to select from a list of pre-existing information from the Legal Entity and Remit-To fields.
Only Admins can create legal entities. If you click on the Create New Legal Entity button, it shows the error Sorry, you are not currently authorized to access this area. Please contact one of your local friendly admins to request access, if needed.
Understanding Workflow Changes
- If no legal entities exist: You need to request an Admin to create the legal entities.
- If a single Legal Entity already exists: You automatically see the legal entity information populated in the field.
- If multiple Legal Entities exist: You see a prompt to select a legal entity from a list.