Update or remove SSO

As a CSP Admin user, you can update, disable or remove your SSO integration.

  • To update: Remove the existing provider and upload a new SAML file
  • To disable temporarily: Use the Disable button in the SSO Setup Page
  • To remove permanently: Use the Remove button in the SSO Setup Page
Important:

If your SSO certificate expires, all users lose access to the CSP. Admin(s) will receive a reminder in their email before the expiration date: before the certificate expires, remove your SSO provider and reupload your SAML file. Contact supplier@coupa.com for assistance in restoring access.

If SSO is disabled, the user(s) of your CSP account need to reset their passwords. When they go to the CSP Login page, they need to provide their email address and a new password to access the account.