Accept CW Rate Changes and Extensions

Customers can enable you to accept their changes to Contingent Worker rates and end dates for better communication

Introduction

If you've been assigned the access rights, Accept/Reject Rate Change and/or Accept/Reject Extension you are automatically notified by email and in your CCW To-Do list about worker rate changes and/or extensions, and you can accept or reject new rates or end dates.

Accept or Reject Rate Changes and Extensions

When you are notified, you can click the link in the To Do list, or navigate to one of the following pages:

  • Contingent Worker > Extensions in Progress
  • Contingent Worker > Rate Changes in Progress

The grids on the pages above include a new status for workers requiring supplier acceptance: Extension/Rate Change Submitted to Supplier.

When you select a worker in this status, Accept and Reject links display in the Action List of the Extension (or Rate Change) Detail page.

  • Accept: Click to allow the new rate change or extension to take effect.
  • Reject: If the new rate or extention is outside what was originally negotiated, click Reject, and select a reason (required).
    • Reject Rate Change reasons:
      • Rates are lower than expected
      • Rates are higher than expected
      • Other
    • Reject Extension reasons:
      • Worker has another engagement
      • Other
    • In addition to selecting a reason, you can add text to the Comment box (optional).
    • The engaging manager is notified by email and can cancel the rate change or extension based on your comments, and enter a new rate change or extension.
Note:

If you were not assigned the necessary access rights, Accept/Reject links do not display when viewing the worker’s profile. The following banner displays instead: You are unable to accept/reject this Rate Change /Extension. Please contact the administrator.

Edit Rate Changes or Extensions

You can also initiate a rate change or extension. If your submission is rejected by an approver, you are notified and an Edit link displays on the Extension or Rate Change detail page, if you are assigned the Extension Edit access right (this right allows editing of both extensions and rate changes).

After edits are submitted, the engaging manager is notified, and can approve or reject the edits. If the engaging manager rejects the edits, you are notified and can re-edit and resubmit.